FIVE STAR BNB SHORTLISTED FOR BUSINESS AWARD

Five Star BnB is delighted to be shortlisted in the category of “Innovative Business of the Year” for the Causeway, Ireland Scotland Business Exchange Awards, 2019.  According to the nomination committee, Five Star BnB has “created a nimble and responsive business delivering excellence in customer care whilst minimising waste”. This lean ethos has transcended all aspects of the Company while at the same time providing boutique property management services to customers. 

Five Star BnB began operations in June 2017, after recognising a need for service excellence in short-term lets in Edinburgh.  Built on the Lean Business Model they quickly expanded to deliver unequivocal service to visitors in Edinburgh and their hosts.  The Causeway Awards committee, acknowledged that in establishing hotel standards of care – to what is effectively a 150-bedroom hotel, distributed across a 25 square miles radius – some unique challenges were created for FiveStar BnB.  The Company was able to overcome these with proprietary systems designed to deliver service to the right place at the right time, first time, every time – filtering out and reducing waste, excess, and duplication at every stage.  This in turn allowed them to provide service to a wider geographic base than any other provider and support sustainable tourism, while facilitating stays in parts of the city that were less densely populated. 

Recognition was also given to FiveStar BnB’s dedication to local providers in all aspects of the supply chain, their advocacy for locally owned stores and experiences as well as a focus on environmentally friendly products used throughout their properties. Standing true to the Company’s vision to ‘add value and enrich the communities in which we operate.” 

About the awards: The Awards Night and Gala Black Tie is a celebration of relationships between the Ireland, Northern Ireland and Scotland will take place at Kelvingrove Art Gallery in Glasgow in September.